All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Blackboard Operational
vLabs ? Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Web Services Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit ? Operational
API Operational
Internal Applications Operational
Web Services SSO Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites ? Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive ? Operational
Skype for Business ? Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications ? Operational
DocuSign ? Operational
Slate ? Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Authentication and Security Operational
MyPassword ? Operational
Azure AD SSO Operational
Active Directory ? Operational
Duo Multifactor Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 2, 2024

No incidents reported today.

May 1, 2024
Resolved - This incident has been resolved.
May 1, 09:17 EDT
Monitoring - Our solution provider has implemented a fix and all call center calls are working properly at this time. We will continue to work our provider and monitor services to ensure continued operations.
Apr 30, 15:43 EDT
Update - Our solution provider continues to work on this high-priority call center telephony issue. An update will be provided by 3:00pm or sooner if there is more information available.
Apr 30, 13:49 EDT
Investigating - Information Technology is aware of an issue impacting the University's call centers (GPS, Solution Center, and IT) that not all calls are going through. We are investigating the cause, and are in contact with the solution provider.

Normal calls into or out of the university are not impacted at this time.

Apr 30, 12:16 EDT
Apr 30, 2024
Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 14:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 10:08 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 09:19 EDT
Investigating - Information Technology is aware of an issue accessing vLabs from off-campus. We are working to resolve the issue as quickly as possible.
Apr 19, 08:38 EDT
Apr 18, 2024

No incidents reported.