Monitoring - MathWorks, the vendor behind MATLAB and related tools, experienced a cyberattack beginning Sunday, May 18. This incident affected MathWorks’ internal IT systems, causing temporary outages for many of their online services. As a result, some UMass Lowell users may have encountered issues accessing MathWorks products.

Due to indications that MathWorks' internal authentication systems may have been involved, and out of an abundance of caution, we will be resetting UML account passwords for users who accessed MathWorks systems. We will directly email affected users with additional information and instructions. Thank you for your understanding as we take steps to protect the security of the university.

May 30, 2025 - 12:25 EDT

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Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

Unresolved incident: Vendor Incident - MathWorks/MATLAB.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.