Microsoft continues to report connectivity issues affecting multiple Microsoft 365 services. Potentially affected services now include email, Teams, SharePoint, Microsoft 365 Copilot, Planner, To Do, Intune, Microsoft Defender, and Microsoft Purview. Power BI users may also experience intermittent failures when exporting reports with sensitivity labels to PDF.
We will continue to update this incident with further details as they become available.
Posted Nov 12, 2026 - 17:08 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 12, 2026 - 14:35 EST
Update
Microsoft has confirmed that this issue may affect additional Microsoft 365 services beyond email, including Teams, SharePoint, Microsoft 365 Copilot, and Microsoft Defender XDR. Microsoft is moving traffic away from affected infrastructure to reduce the impact. We will continue to update this incident with further details as they become available.
Posted Nov 12, 2026 - 14:30 EST
Identified
Information Technology has identified an issue with the Microsoft 365 email system. Connectivity errors within Microsoft’s Exchange Online infrastructure are preventing users from accessing their mailboxes. We will continue to update this incident with further details as they become available.
Posted Nov 12, 2026 - 13:26 EST
This incident affects: Collaboration Tools (Email, Microsoft Teams, OneDrive) and Authentication and Security (Microsoft Entra single sign-on (SSO)).