All Systems Operational

About This Site

Welcome to the University of Massachusetts Lowell status page. This page communicates any issues with our services, including planned and unplanned outages. Status updates for intercampus services, including SiS and HR Direct, are provided by the UMass Shared Services status page.

Academic Technology Operational
Canvas Operational
Blackboard Operational
vLabs Operational
Echo360 (Lecture Capture) Operational
Zoom Operational
Digital Experience Operational
www.uml.edu Operational
myUML (formerly Now/Student Dashboard) Operational
Transit Operational
DX API Operational
DX Apps Operational
DX Single Sign-On Operational
stage.uml.edu Operational
Tridion CMS Operational
Faculty Sites Operational
Collaboration Tools Operational
Email Operational
Microsoft Teams Operational
OneDrive Operational
Skype for Business Operational
List Server Operational
Zoom Operational
ERP / Line of Business Software Operational
Salesforce Operational
PeopleSoft Applications Operational
DocuSign Operational
Slate Operational
ChatGPT Operational
General Backend Services Operational
Document Management (Softdocs/Etrieve) Operational
Connectivity Operational
Campus Internet Operational
Wi-Fi Operational
Network Infrastructure Operational
VPN Operational
Telephony Operational
DNS Operational
Call Center Operational
Printing Operational
Internet & Cloud Websites Operational
Authentication and Security Operational
Self-Service Password Reset Operational
Microsoft Entra single sign-on (SSO) Operational
Active Directory Operational
Duo Multifactor Authentication Operational
Cybersecurity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 16, 2026

No incidents reported today.

Apr 15, 2026

No incidents reported.

Apr 14, 2026
Xfinity On Campus Outage
Resolved - All Xfinity On Campus services have been restored.
Apr 14, 16:04 EDT
Update - Comcast has identified the issue causing the Xfinity On Campus outage and are working on a plan to fix the problem. An update will be provided here tomorrow at 8:00am or sooner if more information is available.
Apr 6, 08:18 EDT
Update - Comcast is actively working to resolve this issue, but UMass Lowell's Xfinity On Campus services remain offline at this time. An update will be provided here at noon or sooner if more information is available.
Apr 2, 09:09 EDT
Identified - Comcast continues to investigate this issue, but UMass Lowell's Xfinity On Campus services remain offline at this time. An update will be provided here tomorrow at 8:00am or sooner if more information is available.
Apr 1, 19:06 EDT
Update - Comcast continues to investigate this issue, but the Xfinity On Campus services remain offline at this time. An update will be provided here at 7:00pm or sooner if more information is available.
Apr 1, 15:54 EDT
Update - Comcast continues to investigate this issue, but the Xfinity On Campus services remain offline at this time. An update will be provided here at 3:00pm or sooner if more information is available.
Apr 1, 12:04 EDT
Investigating - Due to a network issue within Comcast, all UMass Lowell Xfinity On Campus services are offline until Comcast resolves this issue. An update will be provided here at 11:00am or sooner if more information is available.
Apr 1, 08:49 EDT
Apr 13, 2026
Digital Experience infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Apr 13, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 13:30 EDT
Scheduled - Digital Experience infrastructure will be undergoing scheduled maintenance Monday, April 13 at 1:30 p.m. - 2:30 p.m. EDT. During this time, users may experience brief connectivity interruptions within Digital Experience applications, including myUML, Academic Success Alerts, Attendance, Faculty Portal, and Canvas Course Management. Any interruptions that occur are not expected to exceed 10 seconds and users should retry any impacted operations. We appreciate your patience and understanding while this work is completed.
Apr 8, 17:21 EDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Scheduled Wi-Fi Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 02:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:15 EDT
Scheduled - The university's Wi-Fi environment will undergo scheduled maintenance on Tuesday, April 7, 2026 from 10:15 p.m. to 2 a.m.

During this time, there will be intermittent Wi-Fi connectivity issues while this work is performed. This will affect both the "UMassLowell" and "eduroam" Wi-Fi networks. All wired network connectivity, off-site access to UML services, and general Internet services will be unaffected by this maintenance.

This proactive maintenance is necessary so we can continue to provide reliable, secure, and high-performance Wi-Fi service across campus. We appreciate your patience and understanding while this work is completed.
Apr 7, 22:15 EDT
Apr 7, 2026
Apr 6, 2026
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
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