Document Imaging Unavailable

Incident Report for UMass Lowell

Resolved

This incident has been resolved.
Posted Sep 29, 2025 - 14:20 EDT

Monitoring

The Document Imaging system is now available and all Document Imaging services are work normally. UMass Lowell IT will continue to monitor the service to ensure its availability.
Posted Sep 29, 2025 - 12:00 EDT

Update

The UMass President's Office continues to investigate the outage affecting the Document Imaging system. An update will be provided here by noon today, or earlier if an update is available.
Posted Sep 29, 2025 - 10:48 EDT

Investigating

The Document Imaging system is unavailable. The UMass Presidents Office is investigating. An update will be posted here by 10am.
Posted Sep 29, 2025 - 08:12 EDT
This incident affected: ERP / Line of Business Software (PeopleSoft Applications).
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